A delay may relate to a hearing, appeal, regulatory response, power-of-attorney renewal, contract, or cheque follow-up. When follow-up relies on memory and personal calendars, the risk of missing a deadline or sending an alert to the wrong person increases.
The module enables alerts linked to records, deadlines, and tasks to be configured and routed to users according to role and enabled channels, such as in-system notifications, email, or other channels when approved.
