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Litigation

Turn every claim entering litigation into a ready file, not scattered memory.

Following cases arising from insurance claims requires precise tracking of lawsuits, hearings, memoranda, court decisions, appeals, and enforcement. With manual follow-up, documents may be lost or procedures delayed, particularly with multiple files referred by Claims (motor and non-motor) and defaulting-customer files.

The Litigation Module organizes the case lifecycle from opening—when the file is transferred from Legal Affairs to litigation—through judgment and enforcement, linking every lawsuit to the original claim file, parties, documents, hearings, and expenses. It also manages assignment of cases and hearings to external law firms and follow-up of assignment instructions and outcomes, while verification of representation authority remains a legal responsibility of Legal Affairs.

Litigation
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What Does the Module Display / Manage?

  • Main and subsidiary case data, case number, court, and level.
  • Original claim file linked to the case (motor/non-motor/defaulting customer).
  • Hearings, deadlines, and outcomes.
  • Requests assigning external law firms and follow-up of instructions.
  • Memoranda, applications, defenses, and documents.
  • Court or expert decisions.
  • Appeal and enforcement deadlines.
  • Enforcement procedures and adjudged amounts.

Questions This Module Answers

  • What is the status of each case now?
  • What is the next hearing and what needs to be prepared?
  • Has an external law firm been assigned, and what is the assignment status?
  • Which memoranda or documents are missing?
  • What is the original claim file linked to this case?
  • Is an appeal or enforcement deadline recorded?

How Does It Help Firm Management and the Team?

Monitors the overall position of important cases and required decisions.

Monitors hearings, delays, and external-firm readiness.

Manages the case file and tracks assignment to the external firm and its outcome.

Supports document preparation and data updates.

Value & Operational Return

  • Improve case-file readiness before hearings.
  • Reduce the risk of missing recorded deadlines.
  • Make it easier to review the case history together with the original claim file.
  • Improve organization of external-firm assignments and performance follow-up.
  • Link litigation to enforcement and judicial expenses.

The Litigation Module turns every case arising from an insurance claim into a live file linked to the law firm representing the company, rather than scattered papers and dates.